Resolve Cleaning has provided services since 2004 to businesses and individuals in Cape Town, as well as the northern and southern suburbs. Endeavouring to ‘make a difference with one starfish,’ we strive to be the cleaning company of choice.
We value our clients and seek to build strong, long-term relationships with them, as well as deliver excellent client service. This is done by adopting, implementing and maintaining our Quality Management System, which is aligned to the ISO 9001:2015 Quality Management Standard. As a result, our working relationships have produced recurring business, and much of our growth has been through referrals.
We are also passionate about preserving our world and seek to reduce our environmental impact as a business entity through green initiatives. Currently 95% of the chemicals we use are biodegradable. We also use a green, waterless system to clean carpets and foam upholstery. Our eco-friendly approach also enables clients to enjoy a clean space with a reduced footprint on the environment.
How we differ from other cleaning companies
- By aligning ourselves with likeminded business partners, we provide a comprehensive service offering, exclusive products, excellent service and competitive pricing.
- Our Cleaning Officers are competent and skilled, as we believe in empowering and uplifting our people through training. This builds their sense of self-esteem and ownership.
- We have a policy of on-site management. To ensure smooth operations, our Cleaning Officers report to a Supervising Officer on the floor.
- Our staff is proud to be associated with the Resolve Cleaning brand. With each additional contract we gain, we promote from within. Our Cleaning Officers have the opportunity to grow and new staff members can acquaint themselves with our standards and ethics.
Our managing director: Shybon George
Founder and hands-on owner of Resolve, Shybon started her corporate career in 1992. From 2007 to 2011, she co-owned a boutique hotel, housing 16 bedrooms and an 80-seater restaurant. This experience gave her valuable insight to the hospitality industry, while her overall working experience has strengthened her business acumen and initiated the pursuit of her entrepreneurial side.
The launch of Resolve was initiated to satisfy the need in the cleaning industry for improved service, staff management and wellbeing. Realising the potential of her self-sustaining business, Shybon pursues the need it can satisfy for herself and clients.
Contact Shybon: 082 477 0996
Resolve Cleaning Services CC has been a contractor to Unitrans Supply Chain Solutions (Pty) Ltd. Resolve played an integral part in ensuring that our new premises was timeously and effectively cleaned prior to occupation and subsequently managed the daily cleaning during the contract period.
Nothing is too much for her and her team. They go above and beyond to ensure client service excellence. I would not hesitate to work with them again. I would wholeheartedly recommend the Resolve team to any company looking for a dynamic cleaning team.
We recently used Resolve Cleaning for a second time and once again found their service to be exceptional.
They were very professional and did an excellent job.
They come highly recommended by us.
I would like to take a moment to commend and thank you for the incomparable support you have extended to Ohlthaver & List South Africa over the years.
Our association started some time ago when we needed all our carpets and upholstered chairs cleaned.