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There is no doubt that professional Cleaning Services do all cleaning better than just hire cleaners and domestic staff. This is not to knock their abilities or skills but there is far more to thorough deep cleaning than meets the eye as our recent articles have so aptly pointed out.
This is a series on how and why it is far better to use professional cleaners to execute certain types of requirements. We touched on cleaning workspaces in our last article, this one is on the professional cleaning of carpets – ‘Dry carpet cleaning.’
We are embarking on a mini-series of how and why professional cleaners effectively clean certain spaces or items and in this article we look at contract cleaning – or the cleaning of workspaces.
There are many good reasons that professional businesses choose to outsource professional cleaners as opposed to utilising inadequately qualified cleaning staff to ensure their business cleaning requirements are met.
Particularly since the advent of the COVID-19 pandemic, many businesses have come to realise that outsourcing professional cleaning services on a contractual basis simply makes sense.
Since Covid-19 hit South Africa, there seems to be a rise in the number of businesses supplying cleaning services. Owner of Resolve Cleaning Services Shybon George-Isaacs talks healthy competition, the power of word of mouth, and more.
I would like to take a moment to commend and thank you for the incomparable support you have extended to Ohlthaver & List South Africa over the years.
Our association started some time ago when we needed all our carpets and upholstered chairs cleaned. Your company has always extended exemplary service and a price-quality relationship.
Whoever would have thought that Resolve Cleaning Services would be assisting us with all our personal protective requirements to help fight the coronavirus COVID-19 pandemic, the greatest challenge we have faced since World War Two.
Having taken on the capacity as COVID Officer for our group of companies in Cape Town; it came as no surprise that I was entering into very unfamiliar waters. Being able to liaise with you at all hours of the day through both email and WhatsApp, allowed us to implement the necessary requirements within 48 hours.
There was no request too big or too small. Company procedure is to request three proposals; on all occasions Resolve Cleaning Services proved not only to be the best value for money but incredibly resourceful.
Because of your efforts, I am reassured that our workplace will remain safe during this unprecedented crises. And when this stir-crazy time is finally over, we will be able to enjoy a richly deserved chinwag over a good cup of coffee and remember that … “ability is what you’re capable of doing. Motivation determines what you do. Attitude determines how well you do it”
We recently used Resolve Cleaning for a second time and once again found their service to be exceptional.
They were very professional and did an excellent job.
They come highly recommended by us.
“I have made use of Resolve Cleaning Services in the past.
The first time was when I started as Facilities Manager at Kalahari.com, part of the MIH Group.. At that time Resolve was already the preferred service provider for the MIH Group. In fact Resolve was servicing the group from 2009 when they were still in Prestwich Street.
I found the staff to be well spoken, hard working and very trust worthy. The staff ended up not only cleaning for Kalahari but other divisions within the Naspers group also located at 11 on Adderley.
When Kalahari merged with Takealot, I had no hesitation bringing the Resolve team over as they had the experience and caliber of staff that would easily settle in. During the transition and with the move and getting all the staff into one office the Resolve team worked late nights and weekends to ensure the move went as seamlessly as possible.
Nothing is too much for them and their team. They will go above and beyond to ensure client service excellence. They would immediately address a service failure and put steps in place to ensure there is no re-occurrence.
If given the opportunity to work with them again I would not hesitate. I would wholeheartedly recommend the Resolve team to any company looking for a dynamic cleaning team who does a lot more than just cleaning.”
Facilities Manager – Takealot
Resolve Cleaning Services CC has been a contractor to Unitrans Supply Chain Solutions (Pty) Ltd. Resolve played an integral part in ensuring that our new premises were timeously and effectively cleaned prior to occupation and subsequently managed the daily cleaning during the contract period.
The clinical staff would also like to compliment the staff allocated to our clinic for being compliant with the required non-pharmaceutical interventions and following protocol without us having to monitor them.….”
Per Request | University of Cape Town
I would like to thank Shybon for your 12 years of good services to New Media. We developed a fantastic business relationship with you and your staff who was always very pleasant honest and respectful.
Resolve provided Contract Cleaning and Maintenance – Support Staff, Hygiene equipment rental services, Consumable supply and Adhoc specialist services.
We could depend on your services at all times. You also provided the services over weekends and public holidays when requested.
We could call you regarding sourcing items and you would provide that service as well.
We would highly recommend your services.
Thank you for been there for us at all times and many times it was just a phone call to you and the next thing you are on site. So sad to be saying goodbye but I know that your business will prosper.
Facilities Supervisor – New Media